Overview
We respect your privacy and are committed to protecting the personal information of both passengers and drivers. This policy explains what we collect, why we collect it, and how we use it to operate and improve our services.
Information We Collect
We may collect account details such as your name, phone number, email address, profile photo, booking history, ride and parcel activity, location data, device information, and support messages. Drivers may also provide vehicle details, route information, documents, and subscription records.
How We Use Information
We use this information to create and manage accounts, match passengers with drivers, process bookings, support route and parcel services, send notifications, verify users, improve safety, respond to support requests, and enhance the platform experience.
Sharing of Information
We only share information when necessary to provide the service, such as sharing passenger and route details with drivers, or driver details with passengers. We may also share information with service providers that help us operate the platform, and when required by law.
Data Security
We use reasonable administrative and technical measures to help protect your data from unauthorized access, misuse, or disclosure. While we work hard to secure your information, no system is completely risk-free.
Your Choices
You may update your profile information within the app and contact support if you want to ask about your data or account settings. Some information must be retained for legal, safety, or operational reasons.
Contact Us
If you have questions about this policy, please contact our support team through the app.